iPi Soft

Motion Capture for the Masses

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Annual Support Prolongation

Perpetual licenses include email-based technical support and software updates for 2-year period starting from the date of license key activation. Please subscribe to Annual Support Prolongation plan to continue receiving technical support and sotware updates after 2-year period expires. Order links and more detailed information are provided below.

For subscription (rent) licenses technical support and software updates are provided  at no additional charge whithin subscription period.

 

Technical Support / Software Updates Prolongation

Please find order links for Annual Support Prolongation plan in the table below. You will be asked to fill in your perpetual license key(s).

Express Basic Pro Biomech Add-on Automation Add-on
Annual Support Prolongation $45/yr* $165/yr* $495/yr* $245/yr* $245/yr*

* For perpetual licenses only.

Annual Support Prolongation Conditions:

  • We offer 3-month grace period to subscribe to Annual Support Prolongation plan after initial 2-year period expires. Please feel free to contact our sales team via in case of any questions.
  • You can purchase subscription before 2-year period expiration. The subscription starts right after 2-year period expires.
  • Annual fee will be charged automatically every 12 months.
  • You can cancel the subscription at any time.
  • You can restore the subsription within 3 months after cancellation.

Frequently Asked Questions

  1. What happens if I don’t subscribe to Annual Support Prolongation plan?
    - The exising version will remain operational but you won’t be able to use newer versions and receive technical support.
  2. Can I cancel annual support subsription?
    - Yes, you can cancel the subsription any time.
  3. What happens if I subscribe to Annual Support Prolongation plan before initial 2-year period expires?
    - You can purchase subscription before 2-year period expiration. The subscription starts right after 2-year period expires